Customer Support Executive

2 weeks ago


Model House Jalandhar Punjab, India Deep Sales Full time

**Job Summary**:
**Key Responsibilities**:

- Handle WhatsApp, Instagram, and website customer inquiries
- Resolve order-related issues and follow up on pending queries
- Coordinate with warehouse team for dispatch updates
- Maintain proper records of interactions and support tickets
- Provide a smooth and satisfying customer experience

**Requirements**:

- Basic computer skills (Excel, WhatsApp Web, Instagram, Google Sheets)
- Good command of Hindi and basic English (Punjabi-speaking is a plus)
- Calm, polite, and patient communication style
- Prior customer support or office work experience preferred
- Must be punctual and responsible

**Benefits**:

- Comfortable office environment
- Stable job with growth potential
- Training will be provided if needed

Pay: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Language**:

- Hindi (required)
- English (preferred)

Work Location: In person



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