
Customer Support Executive
2 weeks ago
**Job Summary**:
**Key Responsibilities**:
- Handle WhatsApp, Instagram, and website customer inquiries
- Resolve order-related issues and follow up on pending queries
- Coordinate with warehouse team for dispatch updates
- Maintain proper records of interactions and support tickets
- Provide a smooth and satisfying customer experience
**Requirements**:
- Basic computer skills (Excel, WhatsApp Web, Instagram, Google Sheets)
- Good command of Hindi and basic English (Punjabi-speaking is a plus)
- Calm, polite, and patient communication style
- Prior customer support or office work experience preferred
- Must be punctual and responsible
**Benefits**:
- Comfortable office environment
- Stable job with growth potential
- Training will be provided if needed
Pay: ₹10,000.00 - ₹12,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Language**:
- Hindi (required)
- English (preferred)
Work Location: In person
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