Customer Care Executive
2 weeks ago
Contacting current and potential clients to inform them regarding the product and service.
- Answering all queries and questions regarding the company and product.
- Understanding customers’ requirements by asking questions and closing the deal.
- Keeping the customer database maintained and updated.
- Taking and processing orders accurately.
- Preserve the company’s reputation by handling grievances.
- Facilitating companies’ sales by going the extra mile and meeting a sales quota.
- Keeping a record of all the sales calls and notes of useful information.
- Proven track record of successfully achieving the sales quota.
- Knowledge of computer programs like CRM and telephone systems.
- Excellent interpersonal and communication skills.
- Excellent negotiation skills and the ability to resolve issues.
Pay: ₹18,000.00 - ₹22,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
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