Customer Service Executive

5 days ago

Calicut, India Mapshore consultants Full time

**Requirements**

1. Qualification: Any Degree

2. Experience: 1 Year as Telecaller or Customer Relation Executive

3. Communication skill: English(written and oral) and Hindi

4. Gender : Female preferd
- **Responsibilities**

1..Meeting with potential clients to gauge the utility and viability of prospective working relationships.

2.Ensuring regular contact with existing clients to maintain our company's presence.

3.Repairing disengaged or fractured relationships.

4.Conducting in-depth needs assessments to better understand each client's requirements.

5.Identifying a range of our offerings that could meet the goals and values of each client.

6.Proposing and deliberating potential solutions in consultation with clients.

7.Prompting clients to upgrade their existing packages and to purchase additional offerings.

8.Settling clients' concerns in a swift and professional manner.

9.Harnessing internal relationships to better address clients' needs and to maximize our profits.
- **Reward**

1. Salary: 12000-15000

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Calicut, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- English (preferred)
- Hindi (required)

**Speak with the employer**

+91-XXXXXXXXXX

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