Warehouse Supervisor

1 day ago

Bengaluru Karnataka, India TPS Technologies Full time

We are seeking an experienced, results-driven **E-commerce Warehouse Supervisor** to lead our inventory, order fulfillment, and logistics operations. This role requires a dynamic leader who can manage a diverse team, drive continuous process improvement, and ensure the highest standards of safety and efficiency within our fast-paced e-commerce environment.

**Key Responsibilities**
- **Inventory and Order Management**: Oversee all daily warehouse operations, including receiving, put-away, picking, packing, and shipping. Ensure accurate **inventory tracking** and cycle counting. Manage the efficient and accurate execution of **order processing** and fulfillment.
- **Logistics and Returns**:Manage **returns (RMAs)** process, ensuring timely and accurate inspection, documentation, and restocking or disposal. Coordinate with carriers and internal teams to ensure **timely deliveries** from the warehouse to multiple customer locations. Lead logistics execution to meet established service level agreements (SLAs).
- **Process Improvement and SOPs**:Develop, document, and implement clear and scalable **Standard Operating Procedures (SOPs)** for all warehouse functions. Champion a culture of **"failing fast to evolve processes"** by continuously reviewing and improving workflows for efficiency and cost reduction. Identify bottlenecks and implement corrective actions quickly.
- **Team Leadership and Safety**:Recruit, train, motivate, and manage the warehouse team to achieve productivity and quality goals. Ensure strict compliance with all **housekeeping and safety** regulations for both personnel and materials. Conduct regular safety audits and training sessions.
- **Reporting and Communication**:Prepare and **present critical warehouse metrics** (e.g., fulfillment rate, inventory accuracy, labor productivity, on-time shipping) to executive management. Liaise effectively with sales, customer service, and procurement teams.

**Qualifications**
- **3+ years** of supervisory experience in an e-commerce, logistics, or fulfillment center environment.
- Proven ability to develop and implement warehouse SOPs and drive process improvement.
- Deep understanding of **WMS (Warehouse Management Systems)**, inventory control, and logistics software.
- Excellent analytical, problem-solving, and communication skills.
- **Knowledge of computer hardware** or experience with technology products is a significant plus.
- Relevant certifications in eCommerce / Warehouse operations / safety (e.g., OSHA) will be an advantage.

Pay: ₹22,000.00 - ₹27,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Application Question(s):

- Did you have any major medical condition in past 2 years which could impact your work?

**Experience**:

- Warehouse supervisor: 2 years (required)

**Language**:

- Hindi (preferred)
- English (required)

**Location**:

- Bangalore, Karnataka (required)

Work Location: In person

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