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Sales Coordinator
2 weeks ago
Job Location : Sarthana Jakatnaka, Surat.
The Sales Coordinator is responsible for supporting the sales team in driving business success by coordinating sales activities, processing orders, managing customer inquiries, and ensuring efficient communication between sales, marketing, and other departments.
Key Responsibilities:
Sales Support:Provide administrative support to the sales team, including preparing sales reports, presentations, and other documents.Assist in tracking sales performance and meeting sales targets. Manage and update the customer relationship management (CRM) system.Order Processing:Process incoming orders, ensuring all necessary details are accurate and complete.Coordinate with relevant departments (e.g., inventory, logistics) to ensure timely delivery.Handle customer inquiries and resolve issues related to order status, delivery, and invoicing.Communication:Act as the main point of contact between the sales team and other departments (e.g., marketing, finance, customer service).Ensure smooth communication within the sales team and between external stakeholders.Prepare sales-related documents, such as proposals, contracts, and quotes.Sales Reporting and Analysis:Prepare regular sales reports, including performance metrics, trends, and forecasts.Assist in tracking and analyzing sales data to provide insights for strategy development.Customer Relationship Management:Maintain positive relationships with clients, suppliers, and internal teams.Follow up on customer leads and inquiries, ensuring a high level of customer satisfaction.Manage and maintain customer databases and ensure accurate data entry.Sales Meetings and Coordination:Schedule and coordinate sales meetings, presentations, and events.Provide logístical support for trade shows, exhibitions, and other promotional events.Inventory and Product Management:Collaborate with the inventory and logistics teams to ensure adequate stock levels and timely product delivery.Assist in the tracking of product availability and lead times.Market Research and Strategy Support:Assist with market research and competitor analysis.Provide support in developing sales strategies and marketing campaigns. Skills and Qualifications:Educational Background: Bachelor's degree in business administration, marketing, or a related field (preferred).Experience: Previous experience in a sales or administrative role is an advantage (2 years preferred).Communication Skills: Excellent verbal and written communication skills.Organizational Skills: Strong multitasking and time management skills.Computer Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.Attention to Detail: Ability to handle data entry and administrative tasks accurately.Customer Service Orientation: Strong focus on customer satisfaction and relationship building.Problem-Solving Skills: Ability to address issues and find solutions quickly.
Pay: ₹15,000.00 - ₹30,000.00 per month
Work Location: In person
