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Front Office Executive

2 weeks ago

Surat, India AcadsHR Full time

**4** yrs**:
Experience

**N/A**:
Class

**CBSE**:
Curriculum

**N/A**:
Salary Offered

**N/A**:
Qualification Required

**Required Knowledge and Experience -**
- Have 2-4 years rich experience managing Front Office, Customer Service or similar roles.
- Graduate in any discipline.
- Must have excellent communication skill along with pleasing personality.
- Can handle work pressure.

**PRIMARY RESPONSIBILITY**
- Front office management - Call Management, documents, visitor management
- Ensure communication to all existing & prospective parents on to Events, Activities, Admissions, Books, Uniforms & Fee Schedule etc.
- Respond to public inquiries Provide word-processing and secretarial support to the principal
- Assist in the planning and preparation of meetings, school activities etc
- Provide administrative services, general maintenance of the office area.
- Assist the school team in Fee collection, parent communication etc
- Support Admission Team in handling enquiries, School Tour & Marketing initiatives to achieve Targeted Admissions for the school.
- Ensure school resolves 100% of feedback queries within 3 days
- 10% positive NPS Score in Engagement Survey
- Student and Parent