Sales Co-ordinator

7 days ago


New Town Kolkata West Bengal, India Wildcard Techno Services Pvt Ltd Full time

**Position: Sales Coordinator**

We are looking for a responsible and experienced **Sales Coordinator** to join our Sales Team. The accountability and responsibility of this role entails providing Sales Operational Support to our Sales Team. A successful Sales Coordinator should ensure the efficient and smooth day-to-day operation of our office.

**Job Profile**:
Excellent written and verbal communication skills

Strong organizational skills with the ability to multi-task

Excellent time management skills and the ability to prioritize
- Assist the sales team by providing necessary information, documents, and resources to close sales deals.
- Track and manage customer orders from order receipt to delivery, ensuring they are processed on time.
- Ensure that order details (such as product availability, quantity, and specifications) are correctly communicated to the relevant teams.
- Handle order discrepancies or issues, working to resolve them quickly.
- Communicate with customers to follow up on orders, provide updates on delivery status, and address any concerns.
- Build and maintain strong relationships with clients, ensuring their needs are met and fostering long-term partnerships
- Prepare and maintain sales reports, dashboards, and performance analytics for management.
- Track sales targets and help the sales team meet their goals by providing accurate data and insights.
- Maintain accurate records of sales transactions, customer communications, and order details in the CRM or sales software.
- Ensure that all contracts, agreements, and documentation are properly filed and up to date.
- Liaise with the logistics, inventory, and finance teams to ensure timely delivery and billing.
- Collaborate with marketing to support promotional campaigns or product launches.
- Assist in organizing sales meetings, conferences, and exhibitions.
- Coordinate logistics, registrations, and arrangements for sales-related events.
- Handle customer complaints, issues, or returns in a timely and professional manner.
- Provide solutions to any challenges faced during the sales process to ensure customer satisfaction.
- Ensure accurate stock levels are maintained and that sales teams are informed about product availability.
- Help in managing product orders and forecasting future sales needs.
- Assist in analysing sales trends and forecasting future sales, helping the team plan strategies accordingly.

**Qualification**:
Bachelor's degree or equivalent experience

**Requirements and skills**

Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus;
Good computer skills (MS Office)

Proficiency in English

Excellent verbal and written communication skills

A team player with high level of dedication

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 9163333949


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