Front Office Associate

3 days ago

Lucknow, India Swastik Multi Trade Pvt. Ltd. Full time

**Job Title **:Front Desk Associate
**Office Timings**: 10:00am-6:00pm (Monday-Saturday)
**Mode **:Full-Time

**Greeting and Assisting Visitors**: Welcome clients, potential buyers, and other visitors to the real estate office. Offer a warm and professional reception, answering any initial questions and directing them to the appropriate agent or department.

**Answering Phone Calls**: Manage incoming calls, answering inquiries, and transferring calls to the appropriate agents or departments. Take messages when needed and provide basic information about the real estate services.

**Appointment Scheduling**: Schedule appointments for clients to view properties, meet with agents, or visit the office. Coordinate these appointments with real estate agents' schedules.

**Client Records and Data Entry**: Maintain client and property databases, inputting and updating information as necessary. Ensure all data is accurate and organized.

**Document Management**: Assist in organizing and managing real estate documents, including contracts, agreements, and paperwork related to property transactions.

**Information and Inquiry Handling**: Provide information about available properties, property details, pricing, and other inquiries to clients and potential buyers. Redirect complex inquiries to real estate agents or management as needed.

**Customer Service**: Provide exceptional customer service, addressing client needs and inquiries in a professional and helpful manner. Ensure clients and visitors have a positive experience while in the office.

**Technology Proficiency**: Use office software and databases for appointment scheduling, document management, and data entry.

**Professional Appearance**: Maintain a professional appearance and demeanor as the first point of contact for visitors.

**Salary**: Up to ₹15,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

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