Front Office Associate

5 hours ago

Lucknow, India Hotel Legend Inn Full time

Greeting and welcoming guests: Front office associates greet visitors, guests, and customers as they arrive. They provide a friendly and professional first impression and direct them to the appropriate areas or personnel.

Check-in and check-out procedures: Front office associates are responsible for the check-in and check-out process for guests. They verify identification, provide room keys or access cards, collect payment, and address any concerns or special requests.

Handling guest requests and complaints: They assist guests with any requests or issues they may have during their stay or visit, such as room service orders, housekeeping requests, maintenance issues, or resolving complaints in a timely and professional manner.

Maintaining guest records and documentation: Front office associates manage guest information, update guest profiles, and maintain accurate records of reservations, payments, and other relevant details using computerized systems or manual logs.

Cash handling and accounting: They handle cash transactions, process payments, and ensure accurate accounting and documentation. This may involve managing cash drawers, credit card processing, and maintaining financial records.

Providing information and assistance: Front office associates provide general information about the establishment, its services, facilities, and local attractions. They may also assist with travel arrangements, transportation, and other concierge services.

Coordinating with other departments: They collaborate with various departments such as housekeeping, maintenance, and food services to ensure guest needs are met, rooms are prepared, and any special requests or requirements are communicated effectively.

Maintaining the front desk area: They keep the front desk area clean, organized, and presentable. This includes managing the reception area, arranging seating, keeping brochures or informational materials stocked, and ensuring a professional appearance.

**Salary**: ₹8,000.00 - ₹11,000.00 per month

Ability to commute/relocate:

- Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (required)

**Speak with the employer**
+91 9511117901

  • Front Office Associate

    1 week ago

    Lucknow, Uttar Pradesh, India Nextgen Group Full time

    **Required Reputed Real Estate Co.** **Urgent Vacancy: - Front Office Associate (Female)** **Salary Upto: - 14000/- per month** **Qualification: - Graduate with good communication skills in English** **Experience: - 0.6 to 2 years in Real Estate Co.** **Job Location: - Gomtinagar Lucknow** Pay: ₹11,000.00 - ₹15,000.00 per month Schedule: -...

  • Front Office Associate

    6 hours ago

    Lucknow, India Swastik Multi Trade Pvt. Ltd. Full time

    **Job Title **:Front Desk Associate **Office Timings**: 10:00am-6:00pm (Monday-Saturday) **Mode **:Full-Time **Greeting and Assisting Visitors**: Welcome clients, potential buyers, and other visitors to the real estate office. Offer a warm and professional reception, answering any initial questions and directing them to the appropriate agent or...

  • Front Office Associate

    1 week ago

    Lucknow, India gemini continental Full time

    **JOB RESPONSIBILITY** - Greeting and thanking guests in a sincere, friendly manner. - Checking guests in on arrival and out on departure. - Posting charges to appropriate guest accounts. - Anticipating and addressing guests’ needs, and resolving their problems and complaints. - Assisting guests with disabilities. - Operating switchboard and assisting with...

  • Front Office Manager

    1 week ago

    Lucknow, India Marriott International Full time

    JOB SUMMARY Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure...

  • Manager - Front office

    2 days ago

    Lucknow, Uttar Pradesh, India Marriott International Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationRenaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India, 226010ScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYResponsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest...

  • Associate - Front Office

    1 week ago

    Lucknow, Uttar Pradesh, India Marriott International Full time

    *** Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room...

  • Front Office Executive

    4 days ago

    Lucknow, India Ekana Sportz City Pvt.Ltd. Full time

    Name of Position Front Office Executive (Female) No of Positions Vacant 1 Company Name Ekana Sportz City Pvt. Ltd. Company Profile/ URL Qualification* MBA/M.Com/BBA/B.Com/B.A/M.A Relevant Industry Construction / Real Estate Job Description / Responsibilities 1. Ensuring Front Office's decorum and dealing of visitors/customers. 2. Handling of...

  • Front Office Executive

    6 days ago

    Lucknow, India Ekana Sportz City Pvt.Ltd. Full time

    Name of Position Front Office Executive. No of Positions Vacant 1 Company Name Ekana Sportz City Pvt. Ltd. Company Profile/ URL Qualification* MBA/M.Com/BBA/B.Com/B.A/M.A Relevant Industry Construction / Real Estate Job Description / Responsibilities 1. Ensuring Front Office's decorum and dealing of visitors/customers. 2. Handling of following...

  • Front Office Receptionist

    2 weeks ago

    Lucknow, Uttar Pradesh, India Akasa Earth Developers Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company DescriptionAkasa Earth Developers pvt ltd is a new real estate company which has launch there first plotted development project in prome location in lucknow and also we are about to come with 2-3 projects in within a year.Role DescriptionThis is a full-time on-site role for a Front Office Receptionist located in Lucknow. The Receptionist will be...

  • Front Desk Staff

    1 week ago

    Lucknow, Uttar Pradesh, India ROADAA INFRATECH PRIVATE LIMITED Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Role DescriptionThis is a full-time on-site role as a Front Desk associate at ROADAA INFRATECH PRIVATE LIMITED in Lucknow. The Front Desk associate will be responsible for greeting and assisting visitors, answering and directing phone calls, managing scheduling and appointments, and maintaining the reception area. Additional duties may include handling...