O365 Comm Platform

**WPP** is the transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.**

**Working at WPP means being part of a global network of more than 109,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide.**

**We create transformative ideas and outcomes for our clients through an integrated offer of communications, experience, commerce, and technology.**

**WPP and our award-winning agencies work with most of the world's biggest companies and organisations - from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 317 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100. WPP are the leader in the Bloomberg Gender Equality Index and 8th in the FTSE 100 rankings for Women on Boards.**

**WPP IT provides IT services for WPP, the world's largest communications services group. As a creative transformation company, WPP is helping its clients transform the future through extraordinary work. WPP IT is an integral part of that journey and we are proud to provide technology for some of the world's most creative brands.**

**Why we're hiring**:
To support the WPP Power Platform, SMEs are required to provide technical and operational support on all Power Platform troubleshooting issues across WPP and it's opcos.

**What you'll be doing**:

- Individual will be working as part of a team, helping to ensure the high quality deliverables of the Power Platform Team
- Provide support and carry out troubleshooting, diagnosis and resolving problems received from the organisation
- Deliver leading edge Power Platform advice and delivery whilst gathering requirements to all our clients when assisting in the design and development of Power Platform apps
- Assist in maintaining best practice guidance on all Power Platform functions
- Ensure organisation WPP IT policy (compliance/security) is adhered to with any request receive

**What you'll need**:

- Needs proven experience as an IT Technician or relevant position
- MS Certification beneficial
- Good 'all-round' understanding of the Microsoft M365 Environment (Azure, AD, Office Packages, Exchange, One Drive, SharePoint, Security and Teams)
- Experience of the Power Platform (PowerApps, Automate, BI) beneficial
- Strong problem-solving and analytical skills
- Knowledge of best practices for maintaining information security
- Ability to handle confidential and sensitive company information responsibly
- Ability to think creatively to devise customizations and uses for Power Platform
- Ability to translate technical jargon into layman's terms for explanatory purposes
- Excellent communication skills (written and verbal)
- Excellent time management, problem solving and organisational skills
- Ability to work as part of a team or individually on projects

**Who you are**:
**You're open**_:_** **We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working.

**You're optimistic**_:_** We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

**You're extraordinary**: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

**What we'll give you**:
**Passionate, inspired people** - We promote a culture of people that do extraordinary work.

**Scale and opportunity** - We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

**Challenging and stimulating work** - Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

**If this role hasn't captured your interest, that's ok Would you consider sharing your opinion?**

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