Patient Relationship Executive

1 day ago


Akola, India Dr. Tongase Homeopathy Clinic Full time

We're Hiring - Patient Relationship Executive
Location: Work from home / **Akola**Clinic (as per role)
Company Loc: Tongase Homoeopathy
Type: Full-time | **9 AM to 7PM**

About the Role:
We’re looking for a warm, responsible, and proactive person who can stay in touch with our patients, help them continue their treatment, solve their doubts, and maintain simple records. If you're friendly on calls, love helping people, and are organized with basic tech like Google Sheets and WhatsApp — we’d love to have you on our team

Your Day-to-Day Tasks:

- Call patients whose medicine is about to get over & book their free follow-up appointment
- Chat/call leads on WhatsApp who’ve stopped replying (cold leads)
- Send reminder messages on
- Tag and track all leads as Hot, Warm, Cold, or Dead
- Handle queries from existing patients with care and patience
- Maintain all lead and patient data in Google Sheets
- Coordinate with the doctor/dispatch team if needed

Skills Needed:

- Good communication in Marathi + Hindi (basic English is a plus)
- Patient, calm, and helpful attitude
- Know how to use WhatsApp + Google Sheet
- Ability to stay organized and follow-up consistently

What You Get:

- Fixed monthly salary + performance bonus
- Training and support from an experienced team
- A chance to make a real difference in people’s health journey
- Flexible and friendly work environment

Interested?
Message us on WhatsApp or call 9422193283
Let’s talk

Pay: Up to ₹10,000.00 per month

**Benefits**:

- Commuter assistance

Schedule:

- Day shift
- Weekend availability

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus

**Education**:

- Secondary(10th Pass) (preferred)

**Experience**:

- Customer relationship management: 1 year (preferred)

**Location**:

- Akola, Maharashtra (preferred)

Work Location: In person

Application Deadline: 05/04/2025
Expected Start Date: 05/04/2025


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