Credit Controller

**Job Responsibility**
- Oversee daily cash collection tracking with detailed and clear documentation.
- Maintain accurate customer master data and conduct credit checks in line with Delegation of Authority (DoA) before approving new customer profiles.
- Manage and resolve customer queries by directing them to the appropriate departments for investigation.
- Reconcile customer accounts regularly, including adjustments for withholding tax, exchange rates, and bank charges.
- Lead month-end closing activities and prepare relevant reports.
- Identify and escalate potential bad debts to senior management promptly.
- Conduct daily, weekly, and monthly meetings with customers and internal stakeholders to review account status.
- Manage account escalations and resolve complex queries efficiently.
- Handle dunning processes and coordinate legal actions related to overdue accounts.
- Implement credit holds where necessary and communicate these actions to relevant departments.
- Review and assess Letter of Credit (LC) deals related to customer transactions when required.
- Assist the MEA Credit Control Manager in developing and implementing credit policies, payment terms, bad debt provisions, and other process documentation to enhance credit control practices
- Background in credit control essential with at least 3 years of relevant experience
- Experience working in a multinational organization and partnering with resources across countries to meet stretch targets
- Demonstrated experience processing high volume transactions in a complex multi-country/ERP environment
- Ability to build strong trusted relationships through high “say/do” ratio and effective partnership
- Strong time management and prioritization skills with ability to coordinate with others for alignment as necessary
- Excellent English capabilities and strong telephone manner along with written and oral communication skills
- Adaptable and able to reprioritize to respond to business needs in a fast-paced environment.
- Focused on continuous improvement in both area of responsibility and those peripheral
- Self-starter who can work independently and as part of a team.
- Knowledge of ERP systems specifically within the order to cash section ideally with experience across multiple systems.
- SAP ERP systems would be ideal but not required

**WHO IS GILBARCO VEEDER-ROOT**

Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.

**WHO IS VONTIER**

**At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.**

Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.

Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.

**Together, let’s enable the way the world moves