Customer Service Representative
1 week ago
**Responsibilities**
- Guide customers through solutions and provide clear instructions.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other teams to improve product functionality and customer experience.
- Assist in the development of support documentation and knowledge base articles.
- Meet or exceed performance targets for customer satisfaction, response time, and resolution time.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹12,000.00 - ₹17,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Provident Fund
Schedule:
- Day shift
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