Receptionist Office Assistant

1 week ago

Navi Mumbai Maharashtra, India Diligen Professional Solutions Private Limited Full time

**Job description**

**Job Title: Receptionist cum Office Assistant**

**Location: Navi Mumbai**

**Key Responsibilities**:
**Reception Duties**:

- Greet visitors and clients professionally and ensure they sign in appropriately Answer, screen, and forward incoming calls, taking messages as required.
- Direct visitors to the appropriate staff or meeting rooms.
- Handle inquiries and provide basic information about the company’s services, products, or office procedures.
- Maintain a welcoming and organized front desk area

**Administrative Support**:

- Assist with general administrative tasks such as filing, data entry, and document preparation.
- Help in scheduling meetings, booking rooms, and managing calendars.
- Manage incoming and outgoing mail, deliveries, and packages.
- Assist with preparing meeting agendas, notes, and documents.
- Support in maintaining office supplies, ordering items, and keeping track of inventory.
- Assist with travel arrangements for staff or visitors when necessary.

**Office Organization**:

- Help organize and maintain the office’s filing systems (both physical and digital).
- Ensure all office equipment (printers, fax machines, etc.) is stocked and in working condition.
- Assist with the overall cleanliness and tidiness of the office environment.
- Support in the setup of conference rooms and meeting spaces for events or client visits.

**Customer Service**:

- Provide excellent customer service both in person and over the phone.
- Respond to queries from staff, visitors, and customers in a polite and professional manner.
- Assist in resolving minor customer issues or escalate to appropriate staff when necessary.

**Learning and Development**:

- Participate in training and development activities to gain a deeper understanding of office management.
- Learn to use office software and communication tools (e.g., Microsoft Office Outlook, MS Teams, phone systems, etc).

**Job Specifications**

**Qualifications**:

- High school diploma or equivalent (required); further education in business administration or a related field is a plus.
- Strong interest in learning about office administration, customer service, and receptionist duties.
- Good communication skills, both verbal and written.
- Basic computer skills, including familiarity with office software such as Microsoft Outlook, MS Teams etc.
- Ability to stay organized and manage time effectively in a fast-paced environment.
- Friendly and professional demeanour with the ability to interact with clients and staff.
- Willingness to learn new skills and take on increasing responsibility.
- Prior experience in a customer service or administrative role is a plus, but not required.

**Desirable Attributes**:

- Strong attention to detail and ability to multitask
- Positive attitude and team-oriented approach
- Ability to adapt quickly to new tasks and changes in the workplace
- Professional phone etiquette and interpersonal skills
- Ability to maintain confidentiality when handling sensitive information

**Learning & Development Opportunities**:

- On-the-job training in office administration and receptionist tasks
- Opportunity to learn about business processes, office management, and customer service

**Job Types**: Fresher, Internship
Contract length: 45 days

Pay: ₹15,000.00 - ₹19,500.00 per month

Schedule:

- Day shift

**Language**:

- English (preferred)

Work Location: In person

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