Billing Staff

**Job Summary**:
The Billing Staff is responsible for processing invoices, ensuring accurate billing, managing customer accounts, and supporting the overall financial functions related to billing and collections. This position requires attention to detail, strong organizational skills, and the ability to interact professionally with customers and internal teams.

**Key Responsibilities**:

- **Invoice Preparation**:

- Generate and issue accurate invoices based on services rendered, products sold, or contractual agreements.
- Ensure that all billing details (e.g., client information, service dates, product quantities, pricing) are correct before sending invoices to clients.
- **Billing Discrepancies**:

- Review billing issues and resolve discrepancies in a timely manner.
- Communicate with customers to clarify billing questions or issues, ensuring resolution and maintaining positive relationships.
- **Account Management**:

- Maintain accurate customer records, including billing history, payment terms, and outstanding balances.
- Track and manage outstanding invoices and overdue payments.
- **Payment Processing**:

- Assist with processing customer payments, ensuring accurate updates in accounting systems.
- Monitor payment trends and follow up on overdue accounts with tact and professionalism.
- **Reporting and Reconciliation**:

- Prepare regular billing reports, including aging reports and analysis of outstanding receivables.
- Reconcile billing statements and update financial records, ensuring all data is up-to-date and accurate.
- **Compliance & Documentation**:

- Ensure all billing practices comply with company policies and legal regulations.
- Maintain thorough documentation of all billing-related communications and transactions for audit purposes.
- **Customer Service**:

- Provide excellent customer service by addressing client inquiries and resolving concerns related to billing and accounts promptly.
- Work closely with sales, customer service, and other departments to support billing-related activities.
- **Process Improvement**:

- Suggest improvements to the billing process to increase efficiency and reduce errors.
- Assist in the development and implementation of best practices for billing and collections.

**Qualifications**:

- **Education**:

- High school diploma or equivalent required.
- Associate's degree in Accounting, Finance, or related field preferred.
- **Experience**:

- At least 1-2 years of experience in billing, accounts receivable, or a related financial position.
- Familiarity with accounting software (e.g., QuickBooks, SAP, Oracle) and Microsoft Office Suite (Excel, Word).
- **Skills**:

- Strong attention to detail and accuracy.
- Good organizational and time management skills.
- Ability to work independently and as part of a team.
- Strong written and verbal communication skills.
- Knowledge of basic accounting principles is preferred.
- **Other Requirements**:

- Ability to handle sensitive financial information with confidentiality and professionalism.
- Problem-solving skills and ability to manage multiple tasks concurrently

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person