Front Office Executive

Greet and welcome visitors or clients in a professional manner.
- Answer, screen, and forward incoming phone calls.
- Handle inquiries and provide relevant information to guests and customers.
- Maintain and update records, files, and databases.
- Assist in scheduling meetings, appointments, and conference room bookings.
- Support other departments with clerical tasks like printing, scanning, and filing documents.
- Ensure adherence to office policies and procedures.
- Supervise front desk operations and provide support during peak hours.
- Manage reservations, bookings, and guest check-ins/check-outs in hospitality settings.
- Handle cash transactions, invoices, and basic billing procedures.
- Manage and update the company’s social media accounts (Facebook, Instagram, etc.)
- Monitor online reviews and feedback, escalating issues to relevant departments.
- Assist in creating basic content (images, captions, and short posts) for engagement.
- Track social media metrics and report insights to the management team.

Pay: ₹9,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Mavelikara, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (required)

**Experience**:

- total work: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

Application Deadline: 20/04/2025
Expected Start Date: 01/05/2025