CRM Executive

2 weeks ago


Sachin, India Kaapro Management Solutions Pvt. Ltd Full time

Gender: - Female

Experience: - 1-2 years

**JOB DECRIPTION FOR CRM**

**Responsibilities: -**

1. Handle outbound and inbound calls and chat of customer.
2. Identify customers' needs, resolve issues, and provide solutions learn from social media team.
3. Person will be responsible to collect feedback from the customers who have purchased the product from our website.
4. Maintain good customer relations.
5. Maintain records of the conversations with the customer and analyse the data.

6.Building and maintaining profitable relationships with key customers.

7.Keep contact information up to date

Schedule:

- Day shift

Ability to commute/relocate:

- GIDC, Sachin, Surat, Gujarat 394230, Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer relationship management: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX


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