Collection Executive

22 hours ago

Gandhi Nagar Delhi Delhi, India SARAOGI SUPER SALES Pvt. Ltd. Full time

We are looking for a Collection Executive with in-depth knowledge of the finance industry, specifically with loan platforms.

**Responsibilities**:

- Maintain accurate records and proper follow-ups of customers.
- Explain our services to customers over the phone and understand their requirements to guide them to choose a suitable service/product from our portfolio.
- Collect cash from loan defaulters and ensure recovery as per the assigned KRAs.
- Proactively suggest policy changes on collections and communicate process issues to customers and other teams.
- Maintain proper feedback of each contract and provide the same as and when requested.
- Maintain MIS of recoveries done and their month/quarter/year-end status.
- Ensure adherence to SOP for the recovery.

**Requirements**:

- A minimum of 1-3 years of experience in collection.
- In-depth knowledge of the finance industry, particularly loan platforms.
- Excellent communication and negotiation skills to effectively communicate with customers and other teams.
- Perseverance, hard-working, and target-driven personality to drive sales collection numbers.
- Ability to maintain accurate records and proper follow-ups.
- Proficient in MS Excel, Word, and PowerPoint.

**Salary**: ₹16,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Speak with the employer**
+91 7290097372
- Health insurance

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