Coordinator

1 week ago


Kochi Kerala, India Shining Ace Full time

Online Coordinator opputunity at ShiningAce

We are seeking a highly organized and detail-oriented Coordinator to join our team at ShiningAce, a leading online tutoring platform. As a Coordinator, you'll play a critical role in ensuring the smooth operation of our platform, working closely with tutors, students, and other stakeholders to provide exceptional support and service.

**Key Responsibilities**:

- **Handling Inquiries**: Contact new clients to gather their requirements.
- **Class Scheduling and Management**: Coordinate class schedules, including scheduling, rescheduling, and cancellations.
- **Tutor and Student Support**: Provide exceptional support to tutors and students, responding to inquiries and resolving issues in a timely and professional manner.
- **Platform Maintenance**: Assist with platform maintenance, including updating tutor profiles, managing course materials, and ensuring platform functionality.
- **Communication and Collaboration**: Collaborate with tutors, students, and other stakeholders to ensure seamless communication and issue resolution.
- **Data Management**: Manage and maintain accurate records, including student and tutor information, class schedules, and platform metrics.

**Requirements**:

- **Excellent Communication and Interpersonal Skills**: Ability to communicate effectively with tutors, students, and other stakeholders.
- **Strong Organizational and Time Management Skills**: Ability to prioritize tasks, manage multiple projects, and meet deadlines.
- **Technical Skills**: Familiarity with online platforms, including learning management systems and video conferencing tools.
- **Attention to Detail**: Ability to maintain accurate records and ensure attention to detail in all aspects of the role.
- **Flexibility and Adaptability**: Ability to adapt to changing priorities and circumstances.

**Preferred Qualifications and Requirements**:

- Bachelor's degree or Master's degree is mandatory.
- Laptop/Computer with a stable Broadband connection.
- Work experience of a minimum of 2 years. Freshers also can apply.
- Strong communication skills and fluency in English is a must.
- Basic to advanced computer literacy.

**What We Offer**:

- **Convenience**:Provision to fully work from home
- **Competitive Compensation and Benefits**: Competitive salary
- **Opportunities for Growth and Development**: Opportunities for professional growth and development in a dynamic and innovative environment.
- **Collaborative and Supportive Team**: Collaborative and supportive team environment.

How to Apply: If you're a highly organized and detail-oriented individual with excellent communication and interpersonal skills, we'd love to hear from you

Pay: From ₹12,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Evening shift
- Monday to Friday
- Weekend availability

Work Location: Remote


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