Sales Client Handler

2 weeks ago

Noida Sector Noida Uttar Pradesh, India 99Propertiess Full time

**Job Title: Client Handler / Client Relationship Executive**

**Job Summary**:
**Key Responsibilities**:

- Serve as the main point of contact for assigned clients and maintain long-term relationships.
- Understand clients’ needs, objectives, and expectations to deliver appropriate solutions.
- Coordinate with internal teams (sales, operations, marketing, etc.) to ensure timely delivery of services or products.
- Handle client inquiries, feedback, and complaints in a professional and timely manner.
- Prepare and present regular reports on account status, performance, and client feedback.
- Identify opportunities for up-selling or cross-selling company products or services.
- Maintain accurate client records and communication logs in CRM or relevant systems.
- Assist in onboarding new clients and ensuring a smooth transition.
- Follow up regularly to ensure high levels of customer satisfaction and retention.
- Support management with client-related insights and recommendations for process improvement.

**Requirements**:

- **Education**: 10+2 OR Bachelor’s degree
- **Experience**: 0-3 years of experience in client servicing, account management, or customer relationship roles. (female) Fresher’s can apply.
- **Skills**:

- Excellent communication and interpersonal skills.
- Strong problem-solving and negotiation abilities.
- Ability to multitask and manage multiple client accounts.
- Good organizational and time management skills.
- Proficiency in MS Office and CRM software.
- Professional and customer-focused attitude.

**Work Environment**:

- Office-based

**Salary**:

- Competitive base pay with incentives/performance bonuses based on client satisfaction and retention.

**Job Types**: Full-time, Permanent, Fresher, Internship
Contract length: 12 months

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement

Work Location: In person

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