Reservations Executive/ Am

2 days ago

Kalkaji Devi, India TheSqua.re Serviced Appartments Full time

**Responsibilities**:

- To answer the queries of the guests through mail & over the phone & up selling the services using the best marketing skills.
- Responsible for achieving set revenue targets by maximizing sales along with the team.
- Ensure that customer queries/ complaints are addressed in a timely and efficient manner.
- Ensure customer satisfaction at all times by providing quality services to meet individual customer needs. To identify sales opportunities and effectively present key features and benefits of product(s) to secure new business.
- Complies with administration requirements & ensures productive use of all resources to achieve organizational objectives.
- To ensure that all client details are fully completed, including marketing information. To ensure that you have knowledge of your own and competitors titles in order to achieve the requirements of this role.
- To constantly seek out new revenue generating opportunities to ensure that company targets are met.

**Eligibility Criteria**:

- 3 to 8 years of experience in Travel Sales (UK Process) or Reservations
- Preferably from the Hotel industry
- Excellent communication and presentation skills
- High energy levels, good analytical & problem solving skills, organizing skills, positive attitude.
- Ok to work in UK shift (Afternoon Shift)
- Flexibility with working on weekends

**Salary**: Up to ₹40,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- UK shift
- Weekend availability

Ability to commute/relocate:

- Kalkaji, New Delhi - 110019, Delhi: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your current CTC ?
- What is your in hand salary?
- What is your salary expectation (CTC/ In hand)?

**Education**:

- Bachelor's (required)

**Experience**:

- Travel Sales: 3 years (required)
- Reservations: 3 years (preferred)

**Language**:

- English (preferred)

Shift availability:

- Night Shift (required)

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