Customer Care Executive

13 hours ago

Kolkata, India DS Research Centre Full time

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**Customer Care Executive**:
Kolkata

We are looking for a friendly and professional Receptionist to join our team at D. S. Research Centre. As a Customer Care Executive, you will be the first point of contact for our patients and visitors, and will play a critical role in providing exceptional patient service.

**Responsibilities**:

- Welcoming patients and visitors to the center and directing them to the appropriate departments or staff members.
- Answering phone calls, responding to inquiries, and forwarding calls to the appropriate departments or staff members.
- Scheduling appointments and maintaining appointment calendars.
- Handling patient intake and registration processes.
- Maintaining patient records and ensuring that patient information is kept confidential.
- Managing inventory and ordering office supplies.
- Coordinating with other departments to ensure smooth operations.

**Requirements**:

- Graduate or equivalent.
- 1-2 years of experience in a similar role.
- Strong communication in Bangla & English and interpersonal skills.
- Proficiency in Microsoft Office and other administrative software.
- Excellent organizational skills and attention to detail.
- Ability to multitask and prioritize tasks effectively.
- Friendly and welcoming demeanor.
- Experience in a healthcare or medical environment is a plus.

Location- Kolkata
- Opening Status- Available- Employment- Full time- Job Type- Permanent- Start Date- Immediate- Salary- Based on experience

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