Customer Care Executive

1 day ago

Kolkata, India Niftel Communications Full time
Company Description
Niftel Communications is a technology-driven BPO company established in 2010, with over 6000 seats worldwide. Niftel BPO combines world-class technology, expertise, and process skills to meet client requirements 24/7 in fields like Finance, Insurance, Claims, and Energy. Led by Founder-Director Mr. Farukh Shah, Niftel Communications is committed to delivering innovative IT solutions, BPO/ITES services, and IT Training globally.
Role Description
This is a full-time on-site role for a Customer Care Executive at Niftel Communications in Kolkata. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering excellent customer service, effective communication, and driving sales.
Qualifications
Customer Support, Customer Satisfaction, and Customer Service skills
Communication and Sales skills
Strong interpersonal and problem-solving abilities
Ability to work effectively in a team environment
Previous experience in customer service or related field is a plus
Bachelor's degree in a relevant field
Please call or WhatsApp Sweta on or send your CV at

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