Process Associate

9 hours ago

Bengaluru, India Siemens Full time

**Job Title - Process Associate (Opportunity to Cash)**

Looking for challenging role? If you really want to make a difference - make it with us Siemens Technology Services Private Limited is a Service provider to different Siemens entities across the globe. As a world leader and service provider, we bring a lot of value creation for the different Siemens Businesses and in the process, we improve lives and further human achievements worldwide. With us, you can do something significant that benefits society and human progress Your new role - challenging and future-oriented.

**Change the future with us**
- Manage service delivery of Order to Cash (O2C) processes in scope
- In charge of invoice processing, vendor master management; query resolution, indexing, Invoice reconciliation, and accounts reporting activities
- Ensure Service Level Agreements (SLA) are met on timelines and with accuracy
- Ensure proper financial treatment of the team's transactions
- Maintain sound Internal control environment
- Lead Special Projects and handle customer expectations
- Ensure feedback is provided for the process
- Systematically identifies, analyze and tackle issues and problems to reach optimal solutions in a timely manner
- ICC Billing & clarification of billing query
- GS: End-to-end process - from order to the Invoice/cash collection
- Order Management-( Sales order & PO order)
- Credit Management.
- Purchase Order Creation/Requisition.
- Order Fulfillment.
- GRN booking.
- Order Shipping.
- Delivery and Goods Issue.
- Customer Invoicing and Submission to the client.
- Reporting and Data Management.
- Offer Management and Submission
- Organization of deliveries and material flow within the company in line with relevant regulations.
- Cooperation with suppliers, shipping companies, and customs agencies.
- Monitoring delivery timetables.
- Actively proposing, process optimizations.
- Controlling circulation documents, verifying their correctness, and monitoring shipping documents.
- Act as a stakeholder/Siemens representative when communicating with the customers.

**We don’t superheroes, just super minds**
- Managing customer centric operations & ensuring client satisfaction by achieving delivery & service quality norms in the organization.
- Ensuring continuous interaction with the clients to make sure that area of concern can be worked upon for improved service levels.
- Managing processes and monitoring the overall functioning of processes; identifying improvement areas and implementing measures to maximise customer satisfaction level.
- Mapping client’s requirements and coordinating in developing and implementing processes in line with the guidelines specified by the client.
- Drive quality initiatives and process improvements.
- Conducting one - on - one session for every quarter and updating on-going performance.
- Responsible for delivering as per the SLA’s laid down by the client and internally.
- Closing Monthly Performance banding.
- SAP experience will be an advantage.

**We’ve got quite a lot to offer. How about you?**

**Organization**: Global Business Services

**Company**: Siemens Technology and Services Private Limited

**Experience Level**: Experienced Professional

**Full / Part time**: Full-time

  • Voice Process Associate

    4 days ago

    Bengaluru, India Offload Process Private Limited Full time

    Designation**:Voice Process Associate (International Process)** **Responsibilities and Duties** - Screen calls and routing them to the appropriate individual. - Giving timely and professional responses to clients and customers. - Build rapport, listen, clarify and manage the conversational flow - Manage upset customers, conflicts and challenging...

  • Voice Process

    1 week ago

    Jayanagar, Bengaluru, Karnataka, India VOICE PROCESS - Jayanagar Full time

    Urgently hiring Voice process associate for telecalling/voice process Domestic Day shift. Location : Jayanagar - Bangalore Pay : excellent pay **Benefits**: - Cell phone reimbursement - Commuter assistance - Flexible schedule - Paid time off Schedule: - Day shift - Monday to Friday Supplemental Pay: - Commission pay - Joining bonus - Overtime pay -...

  • Voice Process Associate- International Voice Exp

    2 weeks ago

    Bengaluru, Karnataka, India Offload Process Private Limited Full time

    Designation**:Voice Process Associate (International Process)** **Responsibilities and Duties** - Screen calls and routing them to the appropriate individual. - Giving timely and professional responses to clients and customers. - Build rapport, listen, clarify and manage the conversational flow - Manage upset customers, conflicts and challenging...

  • Customer Support Associate

    10 hours ago

    Electronics City, Bengaluru, Karnataka, India MoSahay Associate Full time

    ### We are hiring **Customer Support Associates** for a **Bengali voice process** at our Electronic City, Bangalore location. If you are passionate about helping people and have excellent communication skills in both **Bengali and English**, we want to hear from you! ### **Key Responsibilities**: - Handle inbound and outbound customer calls in...

  • Process Associate

    5 days ago

    Bengaluru, India Eurofins Full time

    Job Description POSITION TITLE (ENGLISH): Process Associate REPORTING TO: Team Leader REPORTING LOCATION: Bangalore WORKING LOCATION: Bangalore NUMBER OF FTEs UNDER RESPONSIBILITY: 0 SUMMARY OF POSITION AND OBJECTIVES:   Process Associate F&A will be part of BPO team supporting finance and accounting activities for our national service centres across the...

  • Process Associate

    2 days ago

    Bengaluru, Karnataka, India visko.group Full time

    **We're Hiring: Process Associate - Bangalore, Karnataka** **Position**: Process Associate **Location**: Bangalore, Karnataka **Employment Type**: Full-time **Salary Range**: ₹20,000 - ₹25,000 per month **Experience Required**: 1-2 years The Process Associate will be responsible for coordinating business processes, interacting with stakeholders and...

  • Process Associate

    5 days ago

    Bengaluru, India Textron Full time

    Process Associate(Job Number: ) Description Process Associate in Accounts Payable team is where the team member would be responsible for processing invoices and responding to email queries. He/she would be required to have excellent accounting knowledge, proficient in system and basic knowledge of MS Office. Responsibilities as below: Processing of invoices...

  • Process Associate

    2 weeks ago

    Bengaluru, Karnataka, India OMH HealthEdge Holdings Full time

    Omega Healthcare Management Services Private LimitedKARNATAKAPosted On - 07 Nov 2024 - Required Experience - 0 - 1 Years Basic SectionNo. Of Openings 6 Grade 1A Designation PROCESS ASSOCIATE Closing Date 21 Nov 2024 - OrganisationalCountry IN State KARNATAKA City BENGALURU Location Bengaluru-II - SkillsSkill MIS BPO VENDOR...

  • Process Associate

    6 days ago

    Bengaluru, Karnataka, India OMH HealthEdge Holdings Full time

    Omega Healthcare Management Services Private LimitedKARNATAKAPosted On 26 Jun 2025 End Date 10 Jul 2025 Required Experience 0 - 1 Years - Basic Section No. Of Openings 8 Grade 1A Designation Process Associate Closing Date 10 Jul 2025 - Organisational Country IN State KARNATAKA City BENGALURU Location Bengaluru-I -...

  • Process Associate

    7 days ago

    Bengaluru, India Olive Green Consulting Full time

    Key Responsibilities:Handle customer queries through calls, emails, or chats as per process requirementsMaintain accurate documentation and update systems regularlyEnsure timely resolution of issues while adhering to quality standardsCoordinate with internal teams to address escalations or customer needsMeet performance targets such as accuracy,...