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Guest Relationship

2 weeks ago

Nashik, India Paradigm Consultancies Full time

**PROFILE DETAILS**

**EDUCATION - ** GRADUATION IN HOTEL INDUSTRY OR ANY GRADUATE

**EXPERIENCE IN HOTEL INDUSTRY IS PREFFERD**

**SKILLS SET -**
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relations Managerwhen needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards.

**LANGUAGE - **ENGLISH, HINDI, MARATHI

**ONLY FEMALE APPLICANTS CAN APPLY**

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Morning shift

Work Location: In person