Avp - Operations

Job Title: AVP -Operations
Location: Mumbai

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly

Hybrid Working

Please discuss the detail of the working pattern options for the role with the hiring manager.

Introduction:
The role holder is expected to continue to manage Investment Operations, Trust Operations and Portfolio Management services for PB India.

The role requires comprehensive understanding of the regulatory environment, framework and operational concepts & principles which govern the Pvt. Bank business in India. Supervisory responsibility of implementation of the right set of procedures and practices benchmarked to the highest level of global standards, maintaining sound risk management; delivering great customer service whilst ensuring that control measures are effective. The role will be focused on building increased efficiency and effectiveness across the existing operating platform to deliver outstanding customer and colleague centric journey.

What will you be doing?
- The role requires a detailed and comprehensive understanding of SEBI (primary regulator) guidelines and Operational concepts for the following licences;
- Portfolio Management Services (PMS)
- Mutual Funds Distributions (AMFI)
- Depository regulations/ guidelines (SEBI Depository Act 1996)
- Investment Advisory (SEBI IA regulation)
- The incumbent is reflecting a clear understanding of the investment guidelines for various categories of clients:

- Individuals; Non Individuals; Trusts / Hindu Undivided Families and Non-resident Indians
- Independently liaising with regulators and SEBI approved agencies including Custodians and Regulators.
- Stock exchanges (NSE & BSE)
- For various settlement matters and reporting’s.
- Mutual fund processing perspective
- Depository (NSDL) for smooth functioning of the Depository services
- To ensure delivery of processes and its resources lead interactions with other functions to achieve the defined functional strategic objectives. Expected to ideate, lead and deliver solutions on Process improvement and eliminating recurring issues
- Expected to lead and seamlessly collaborate with Business Delivery, Product office and Tech team to design Ops processes to deliver strategic Pvt Bank objectives
- Support India Ops Head in ideation and delivery of Ops projects, focused on efficiency and automations
- Comprehensive understanding of sub functions like Fiduciary Risk, Business Risk, Compliance, Client on boarding including how each process and resource interacts; to achieve the strategic business objective in a timeline manner
- An in depth understanding and working knowledge of the Client Money and Assets protection requirements and its controls prescribed by local regulators and Global best practices.
- The role is expected to establish collaborative working with local & regional stakeholders, playing a leadership role by providing updates on developments, issues and consult on support matters for the India franchise
- The role is expected to deliver seamless BAU performance by adhering to the SLA and operational guidelines issued by local regulators to avoid any breach or audit observations.
- Reconciliations on the platform are performed on daily basis and breaks are reported appropriately to stake holders and represented in control forums
- Monitor and improve productivity of the team & Organize workflow/set priorities/monitor activity/ensure timely completion of work
- The role holder will ensure innovative as well as effective solutions for the platform and driving better client experience by collaborating with various stake holders, internal and external, like Fund Houses, Brokers, Tax Advisors, Custodian etc. (where required either on his own or through an internal or external stake holder)

What we’re looking for:
The role holder is required to have an up-to-date and in-depth understanding of all Indian security market products, Trust & Fiduciary services and client reporting attributes.

The role holder should demonstrate experience in driving cultural changes and holds a good understanding of business and commercial awareness.

Academic and professional qualifications
- A Bachelor’s Degree in Business administration or related field.
- Relevant SEBI/RBI certifications for the role
- Strong communication, inter-personal, public speaking and leadership skills.
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