Service Advisor

2 days ago


Boring Road Patna Bihar, India Digital Dunia Full time

**Key Responsibilities**:

- Greet customers and understand their service requirements.
- Prepare job cards and explain the estimated cost and time of repair/service.
- Coordinate with the workshop team to ensure timely completion of jobs.
- Maintain regular communication with customers during service progress.
- Ensure quality service delivery and customer satisfaction.
- Prepare billing and support in payment collection.
- Handle customer feedback and resolve concerns professionally.
- Promote value-added services and service packages to customers.

**Requirements**:

- Qualification: Diploma / Graduate (Automobile or Mechanical preferred).
- Experience: 1-3 years as a Service Advisor or similar role in 4-wheeler service centers.
- Good communication and customer handling skills.
- Basic knowledge of automobile systems and maintenance processes.
- Proficiency in MS Office / basic computer operations.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Work Location: In person


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