Sde Iii Backend

**Who we are**

Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave: Revenue Enablement Platforms, Q3 2024

We are seeking an SDE-3 (Backend) to contribute to the design, construction, and strengthening of our Common Components Platform, which comprises the shared services powering all Mindtickle products. This individual will serve as a hands-on technical lead for one or more services, including Notifications, Authentication/Authorization, User & Org Management, Rule Automation (RAAS), Audit Logs, Search/Indexing, LLM Gateway, and associated platform primitives (workflow, time-zone, API gateway).

The role entails owning high-quality engineering across design, implementation, and operations, encompassing multi-tenant readiness, reliability/SLOs, performance, cost efficiency, and secure-by-default foundations. This position offers significant impact at scale, requiring close collaboration with Product, SRE/DevOps, Security, and other product teams.

**Problems to Solve**:

- Establishing clear service boundaries and contracts for shared components to minimize coupling and integration friction.
- Ensuring multi-tenant isolation, quotas, and fairness without compromising latency or throughput.
- Achieving reliability and scalability under bursty workloads, with predictable rollouts and secure migrations.
- Maintaining data correctness and privacy through PII masking, auditability, and least-privileged access.
- Providing cost visibility and controls for shared services, including usage-based accounting and guardrails.
- Enhancing developer experience (DX) through paved roads, SDKs/clients, golden examples, and comprehensive documentation.
- Implementing pragmatic AI add-ons (e.g., relevance ranking, content policy checks, routing) with human-in-the-loop oversight and audit trails.** Responsibility**:

- End-to-end ownership of one or more platform services, including design, coding, code reviews, testing, deployment, and operational health (SLOs, alerts, on-call rotation).
- Defining and evolving service APIs/SDKs, tenancy models, data schemas, and migration plans.
- Driving non-functional excellence: establishing performance baselines, conducting load testing, implementing caching, rate-limiting, back-pressure, retries/idempotency, and graceful degradation.
- Partnering with SRE/DevOps to develop CI/CD pipelines with progressive delivery, safe rollbacks, and infrastructure as code.
- Embedding security-by-design principles: authentication/authorization, secrets management, audit trails, input validation, and privacy controls.
- Leading technical discovery for new capabilities (e.g., workflow engine hooks, rules evaluation at scale, search relevance, LLM gateway safety filters).
- Mentoring engineers, elevating design rigor, reviews, and documentation standards.
- Measuring and improving cost per request, latency percentiles, success rate, and developer adoption.** Requirements**:

- 5-8 years of backend experience, with at least 2-3 years owning production services at scale.
- Proficiency in Java + Spring (or equivalent), strong understanding of data structures, concurrency, and distributed systems.
- Experience building and evolving multi-tenant or widely-shared services with clear APIs/SLAs.
- Demonstrated ownership of non-functional requirements (NFRs): setting baselines, load-testing, performance tuning, and improving SLOs.
- Hands-on experience with relational databases, caching, queues/streams, and event-driven patterns.
- Solid CI/CD practices: automated tests, progressive delivery, rollback discipline, and Infrastructure as Code (IaC).
- Strong understanding of security fundamentals: least privilege, input validation, secrets management, and auditing.
- Excellent design communication skills; mentorship experience and effective cross-team collaboration.Good-to-Have
- Experience with platformization: paved roads, SDKs, golden templates, migration toolkits.
- Exposure to search/indexing, rules engines, workflow orchestration, or policy as code.
- Practical experience with cost governance in shared services (usage metering, quotas, allocation).
- Experience with LLM/AI integration via a gateway or safety/routing layer.
- Prior work on notifications, authentication/authorization, audit, or globalization/timezone concerns.- Direct impact on core building blocks utilized by every product team.
- An engineering culture that prioritizes clarity, correctness, and predictable delivery.
- Opportunities for technical leadership, mentorship, and setting scalable standards.

Our culture & accolades**

As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awes