Operation Executive

2 weeks ago

Ekkattuthangal Chennai Tamil Nadu, India I5 Technologies Full time

WE ARE NOW HIRING
Position: Operation Executive
Location: Chennai (Guindy) - Tamilnadu
Position Overview
The “Operation Executive” should be capable of understanding our product portfolio, taking inputs
from sales team & Quotation preparation. Order processing & Invoice preparation. Handling
telephone. Should be able to qualify opportunities & transfer to respective sales team from inbound
calls and/or inbound Marketing leads and also outbound calls from/to various manufacturing industries and GST Filling
in and around Chennai-Tamilnadu. Interact with clients of all levels to follow-up for Purchase orders,
payment, fixing Technical demonstration meetings, etc. Primarily responsible for quickly receiving and
transacting orders which require minimum sales activities. In cases where there is further discovery and
more in-depth sales activities needed, they will qualify and then transfer opportunities appropriately.

**Responsibilities**:

- Accurate Quotation preparation with appropriate Products available in our portfolio seeking inputs
from sales team.
- Loading orders in the system, invoice preparation & sending the same to clients, payment follow-up.
requirements to respective team for further action instantly.
- Maintaining documents & softcopies on business transactions & services completed.
- Qualify leads/requirements received from inbound calls and/or inbound Marketing leads and
generated through outbound calls, converting them to sales opportunities.
- Maintain & manage the customer & lead database, efficiently processing all opportunities, tracking,
reporting and maintaining to close or transferring to appropriate team
- Manage time effectively by multitasking between inbound/outbound phone calls and MQLs

Minimum Qualifications
- 1+ years of experience
- Fluent in English & Tamil.
- Familiarity with customer-communications, payment follow-up, sales & billing process, service
contract renewal follow-ups, etc.
- Ability to adapt quickly and manage difficult situations while remaining positive at all times
- Strong work ethic: Team oriented, self-starter, high energy, and results oriented
- Highly skilled at multi-tasking with the ability to quickly adapt and learn
- Ability to think outside the box as needed with an instinct for innovation
- Any diploma / degree.

**Salary**: ₹16,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Ekkattuthangal, Chennai - 600, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

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