Customer Relationship Executive Jobs in Lucknow

4 days ago

Lucknow, India Galaxy Resource Full time

Role : customer relationship Executive

Industry : customer relationship Executive, Petroleum & gas

Experience : 0 to 5 Years

Location : Lucknow

No of Posts : 30

**Description**:
We are looking for an experienced customer relationship Executive to be

responsible for engaging with key customers by building and preserving trusting

relationships. The customer relationship Executive will constantly identify

opportunities to grow the customer base and develop positive relationships with

new clients. You should also be strategic and analytical when finding solutions to

problems to ensure maximum client satisfaction.

To succeed as a customer relationship Executive, you should possess

excellent communication skills and maintain the organization’s core values.

You will conduct quality assurance surveys to determine customer satisfaction

and use the findings to improve on areas of complaint. Ultimately, an

outstanding customer relationship Executive will work closely with sales and

accounts executives s to ensure that all staff preserves relationships with clients.

**_ Customer Relationship Executive Responsibilities_**:
Building and maintaining profitable relationships with key customers.

Overseeing the relationship with customers handled by your team.

Resolving customer complaints quickly and efficiently.

Keeping customers updated on the latest products in order to increase sales.

Meeting with executives s in the organization to plan strategically.

Expanding the customer base by upselling and cross-selling.

Understanding key customer individual needs and addressing these.

Conducting business reviews using CRM programs.

Knowing your competition and strategizing accordingly.

**_ Customer Relationship Executive _**_Requirements:_**

A bachelor’s degree in administration or a related field.

A minimum of 0- 3 years experience.

Excellent interpersonal and communication skills.

Superior product knowledge.

A team player with leadership skills.

Maintain a positive attitude focused on customer satisfaction

VENUE:

- Naukri Hunter ( A Unit Of Galaxy Resource Private Limited )

Sahara Shopping Center, Ground Floor Office No-127 & 173

Near Leakhraj Market Metro Station, Gate No-3

Faizabad Road Lucknow, Indira Nagar

Contact No
- 8188998899, 8188998866, 9984248424, 9984703333 (HR TEAM)

customer relationship Executive Jobs in Lucknow

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