Retail Store Supervisor

7 days ago

Gurugram Haryana, India Sensys Technologies Pvt. Ltd Full time

**Job Title**: Assistant Store Manager - Retail

**Location**: DLF Cyber City, DLF Phase 2, Sector 24, Gurugram.
**Experience Required**: Minimum 2 Years (Retail Industry)
**Salary Package**: ₹3.20 LPA (In-hand)
**Contact**: [Add contact details if needed]

**Role Brief**:
**Key Responsibilities**:

- **Guest Experience**:

- Greet and welcome guests warmly upon arrival.
- Assist customers in product selection, provide product information, and resolve queries.
- Ensure high levels of guest satisfaction through excellent service and personalized attention.
- Handle guest grievances professionally and ensure timely resolution.
- **Sales & Product Knowledge**:

- Promote upselling and cross-selling based on guest needs.
- Maintain in-depth knowledge of products, offers, and ongoing promotions.
- Drive in-store sales to meet and exceed targets.
- **Store Operations & SOP Compliance**:

- Ensure adherence to all company Standard Operating Procedures (SOPs).
- Maintain outlet cleanliness and visual merchandising standards at all times.
- Handle billing and POS system operations accurately.
- **Inventory & Reporting**:

- Monitor stock levels and manage daily inventory activities.
- Coordinate with back-end teams for stock replenishment and reporting.
- **Team Collaboration**:

- Work closely with team members to ensure smooth store operations.
- Motivate and guide the team toward achieving sales and service goals.
- Minimum **3 years of experience** in a **retail customer-facing** or **supervisory role**.
- Excellent communication and interpersonal skills.
- Strong problem-solving ability and guest-first approach.
- Self-motivated, result-oriented, and eager to grow professionally.
- Well-groomed and presentable at all times.
- A team player with leadership potential.

**Required Documents**:

- Police Clearance Certificate / NOC Letter / Passport (any one mandatory)

**Compensation & Benefits**:

- **Salary**: ₹3.20 LPA (In-hand)
- PF, ESIC & other statutory benefits as applicable
- Growth opportunities within the organization
- Training and performance-based incentives

**Pragati: 8657440083**

**Job Types**: Full-time, Permanent

Pay: ₹23,000.00 - ₹26,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- Retail store: 3 years (required)
- Inventory management: 3 years (required)
- Retail sales: 3 years (required)

**Location**:

- Gurgaon, Haryana (required)

Work Location: In person

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