
Client Representative Executive
2 weeks ago
**Key Responsibilities**:
- Ensure all client leads are properly managed after order placement.
- Provide consistent after-sales support to ensure client satisfaction.
- Actively request honest feedback from clients for service improvement.
- Manage the entire client service process—from order receipt to payment collection.
- Promptly address and resolve client queries and concerns.
- Educate and guide clients about company products or services.
- Act as the primary point of contact for client complaints, escalating issues when necessary.
- Understand and resolve client issues through effective communication and problem-solving.
**Key Skills Required**:
- A polite and customer-centric attitude
- Strong follow-up skills and attention to detail
- Excellent verbal and written communication skills
- Ability to assess situations and respond appropriately
- Proactive and solution-oriented mindset
- In-depth knowledge of the company’s products/services
- Availability to respond quickly to client calls and concerns
**Job Types**: Full-time, Fresher
Pay: ₹144,000.00 - ₹300,000.00 per year
Schedule:
- Day shift
Work Location: In person
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