C05

2 weeks ago

Pune, India Citi Full time

The Compliance AML KYC Specialist 5 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

**Responsibilities**:
Conduct customer outreach activities via phone/letters to obtain client information, account usage details, and to update client profile information
Formulate findings based on outreach and analysis and identify appropriate action for resolution
Document and track all findings and outcomes of each investigation
Handle complaints and/or appeals related to customer outreach processes and working with internal team to assist in resolution, as necessary
Evaluate equipment and/or staff resource allocation to identify potential issues that may impact department workflow.
Assist with reviewing reports in Excel and obtain missing data elements through various research systems, as needed

**Qualifications**:
2-4 years of relevant experience

**Education**:
High school diploma or equivalent
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- **Job Family Group**: Compliance and Control
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- **Job Family**: Business KYC
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- **Time Type**: Full time
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- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the " EEO is the Law " poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting

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