Reference Data Services Rep

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi**, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

**Shape your Career with Citi**

We’re currently looking for a high caliber professional to join our team as **Non Officer, Reference Data Services Rep Hybrid** (Internal Job Title: Reference Data Services Rep - **C05**) based in Pune, India. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

- Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
- Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
- We have a variety of programs that help employees balance their work and life.

The Reference Data Services Rep 5 performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives. Understands how assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Ensures the quality and service of self and others. May recommend new options to enhance productivity in accordance with guidelines. Requires tact and diplomacy when exchanging complex or sensitive information with others. Is sensitive to audience diversity. Basic knowledge of the organization, the business and its policies required. Typically responsible for resolving basic to moderately complex problems based on practice and precedence. Able to assess applicability of similar experiences and evaluate options under circumstances not covered by procedures.

In this role, you’re expected to:

- Work on shifting schedule catering global regions.
- Performs on-going maintenance/refresh of existing customer data
- Interacts daily with global operation teams to ensure timely update of all settlement instructions
- Actively monitors settlement rates to ensure instructions are being updated correctly
- Liaises with other operations teams globally to ensure settlement instruction (SSI) is correctly and timely added to accounts, where possible, in response prior to trading or confirmation activity
- Directly sources settlement instruction from Clients in response to reference data refresh requirements, trade exception processing, cancel and correct data, requests received via the in house workflow tool.
- Delivers of reference data remediation projects as requested by management
- Oversight of offshore vendor activity
- Complete all mandatory reports in a timely manner and to required standard
- Bachelor’s/University degree or equivalent experience ideally finance related courses
- 0-2 years of experience in the banking industry
- Knowledge of SSI data; and familiarity with external products and services that add value to client and account data management.
- Knowledge of end to end trade flow across multiple products

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

hybrid #LI-AR1Job Family Group:
Operations - Services
- **Job Family**:
Reference Data Services
- Time Type:
Full time
- Most Relevant Skills

Please see the requirements listed above.
- Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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