Trainer
1 week ago
Create training materials, including manuals, presentations, and multimedia content.
Monitor and asses the performance of agents during training sessions.
Conduct onboarding sessions for new hires, ensuring smooth integration into the team.
Stay updated on industry best practices and incorporate relevant training content.
Other Details
- No absenteeism or PIP/CAP in the last 3 months.
- Average rating of 3.5 or above in the last 3 months.
- Attendance percentage should be 90% or higher in the last 3 months.
Key Skills
- Excellent Product knowledge & communication skills
- Good presentation skills
- Knowledge of various training methods and approach
- Proficient in MS Office & similar functionality tools
Competency
1. Analytical Problem Solving
2. Assertiveness
3. Coping
4. Creativity / Innovation
5. DC-Communication Skill
6. Decisiveness
7. Goal Setting / Orientation
8. Organization Planning
9. Perceptivity
10. Tolerance Of Ambiguity
11. Versatility
Pay: ₹10,261.74 - ₹36,203.56 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- Trainer: 6 years (required)
- Training & development: 6 years (required)
**Language**:
- English (required)
Work Location: In person
Application Deadline: 28/10/2024
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