Customer Service Executive

5 days ago


Karol Bagh Delhi Delhi, India Mac Personal Care Pvt. Ltd. Full time

**Job Title:Customer Relationship Management Executive - Female**

**Description**:
**Key Responsibilities**:
2. Provide personalized assistance and support to customers, addressing their inquiries, resolving complaints, and ensuring their needs are met.

3. Collaborate with cross-functional teams, including sales, marketing, and operations, to align CRM strategies with overall business objectives.

4. Stay updated on industry trends and best practices in CRM

5. Knowledge in B2B portals like India Mart, Allibaba, TradeIndia, Justdial, etc

6. Collect, analyze, and leverage customer data to create insights that drive decision-making and improve customer satisfaction.

7. Monitor customer behavior trends, track sales metrics, and ensure all relevant customer data is up to date in the CRM system.

8. Generate regular reports on customer activity, sales performance, and CRM campaign success and Continuously assess CRM strategies and identify opportunities for improvement.

**Required Qualifications**

1. Bachelor's degree in any field.

2. Minimum 1 Year of proven experience in a CRM role.

3. Excellent communication and interpersonal skills with the ability to build strong customer relationships.

4. Ability to analyze and interpret data to improve customer engagement strategies.

5. Strong organizational and time-management skills.

6. Fluency in written and spoken English (additional language skills are a plus).

7. Knowledge in Google sheet, MS Excel, MS Word etc.

**Salary : 15k-25k**

**Location: Karol Bagh, NewDelhi - 110005**

**Office Timing: 9:30 AM - 6:30 PM**

**Sunday Off**

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Karol Bagh, Delhi, Delhi: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
- Customer relationship management: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person



  • Karol Bagh, Delhi, Delhi, India Unayur Marketing Pvt Ltd Full time

    The Customer Care and Support Executive is responsible for providing exceptional service to customers by addressing their inquiries, resolving complaints, and ensuring a positive customer experience. The role requires excellent communication, problem-solving skills, and the ability to handle difficult situations calmly and professionally. Pay: ₹10,000.00...


  • Karol Bagh, Delhi, Delhi, India Urjabox Power Technologies Pvt. Ltd. Full time

    **Job Title**: Customer Support Executive **Location**: Karol Bagh, Delhi **Company**: UrjaBox Power Technologies Pvt. Ltd. **About Us**: At UrjaBox Power Technologies, we are committed to delivering innovative energy solutions that empower our customers. Our team is dedicated to providing exceptional support and service. We are currently looking for a...


  • Karol Bagh, Delhi, Delhi, India Seperhr Pro Service Full time

    **Urgent hiring for Tele caller** Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications **Key Skills** -. Excellent verbal &...


  • Karol Bagh, Delhi, Delhi, India ZEENX Full time

    Answer phone calls in a more professional manner and provide information about products and services as required by the callers They are responsible for taking or cancelling orders, and obtaining details of customer complaints Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and...


  • Karol Bagh, Delhi, Delhi, India Meena Bazaar Full time

    ONLY FOR FEMALES - Update customer details and manage order status calls. - Create and upload social media videos. - Organize product shipping and courier arrangements. - Maintain cash sheets, scan bills, and complete Google Forms. - Manage Google reviews and store front display. - Record alterations and manage customer entries in Wizzapp. - Ensure customers...


  • Karol Bagh, Delhi, Delhi, India R K BANSAL FINANCE PVT LTD Full time

    Need to call to the customers for reminding for payments. - Good Communication Skills in Regional Languages - Exceptional communication and the capacity to switch up speaking approach - The capacity to adjust to challenging circumstances - The capacity to adjust to challenging circumstances - Having a firm understanding of the products or services the...


  • Karol Bagh, Delhi, Delhi, India VIgneto Full time

    Handle customer queries / issues / concerns / feedback / grievances - Convert queries / leads into orders - Pay utmost attention to details - Provide quick, prompt, and correct responses - Communicate with a premium customer base in an efficient manner - Understand the category of tableware and home décor thoroughly - Help customers with technical & billing...


  • Karol Bagh, Delhi, Delhi, India Sunstar Hospitality Full time

    **Organization: HOTEL SUNSTAR GROUP** **ABOUT THE ORGANIZATION**: HOTEL SUNSTAR is a group of 6 hotels. We have 3 decades of experience in Hotel Industry and a very well-trained staff from the front office to housekeeping. We provide a 3- and 3+ star luxurious facilities in very affordable prices. We provide much better quality of stay than any other hotel...


  • Karol Bagh, Delhi, Delhi, India Meena Bazaar Full time

    **About Meena Bazaar**: **Meena Bazaar** is one of India’s most trusted ethnic wear brands, offering a curated range of sarees, suits, lehengas, and more. With a strong offline and online presence, our focus is on delivering not just fashion, but a seamless and personalized shopping experience for every customer. **Role Overview**: **Key...


  • Delhi, Delhi, India Nextgen Global Service Full time

    **Job Title: Computer Technical Sales Representative-INBOUND SALES (Fresher/Experienced)** **Location: Saket, Delhi** **Shift: US Night Shift IST (8 PM TO 5 AM)** **Salary**: **For Fresher-3 LPA Fixed+1.50 LPA Incentives** **For Experienced-5LPA+3 LPA incentives** As a Computer Technical Sales Representative, you will be responsible for promoting and...