Tele Calling Executive

2 weeks ago

Rajkot Gujarat, India Envecto HRS Full time

Designation: Telecalling Executive

Qualification: Graduate (any field)

Experience: 1 to 5 years

**Salary**: ₹12,000 - ₹20,000

Location: Near Jaddus Restaurant, Rajkot
- **Customer Interaction**: Engage with customers over the phone to address inquiries, resolve issues, and provide information about products or services.
- **Call Handling**: Manage a high volume of incoming and outgoing calls efficiently while maintaining professionalism and courtesy.
- **Information Processing**: Record and update customer information accurately in the database during and after each call for future reference.
- **Problem Resolution**: Identify customer concerns, escalate complex issues to the appropriate department, and follow up to ensure prompt resolution.
- **Sales Support**: Assist in promoting products or services, cross-selling, and upselling to maximize revenue opportunities.
- **Feedback Collection**: Gather feedback from customers to improve services, products, or overall customer experience.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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