Client Relations

2 weeks ago

Hyderabad Telangana, India Indeevari Full time

**Job Title**:Client Relations & Sales Executive - Fine Jewelry

**Company**: Indeevari

**Location**: Hyderabad, India

**Position Type**: Full-Time

**About Indeevari**

Indeevari is a heritage fine jewelry brand specializing in gold, diamond, polki, and Victorian jewelry. With deep roots in Indian craftsmanship, we serve clients across India and a strong global luxury clientele — especially in the **USA and other NRI communities**.

**Role Overview**

This is an **in-person role based in our Hyderabad office**, focused exclusively on **online sales and client relationship building**.

**Key ResponsibilitiesClient Sales & Virtual Consultations**
- Conduct **WhatsApp**, call, and **video-based consultations** with clients (especially in US time zones when required).
- Understand customer preferences and guide them toward jewelry options that fit their style and needs.
- Clearly explain craftsmanship, metal purity, stone quality, weight, pricing, and customization options.

**Relationship Building**
- Build long-term, relationship-driven rapport — especially with NRI and luxury clientele.
- Proactively follow up with inquiries and nurture repeat buyers and referral relationships.

**Coordination, CRM & Documentation**
- Track client conversations, inquiries, and sales progress using **CRM or lead-tracking tools**.
- Maintain organized records of quotations, selections, confirmations, and delivery status.
- Coordinate with internal cataloging, production, and dispatch teams when required.

**Qualifications**
- Experience in **fine jewelry sales**, luxury retail, hospitality, or high-touch client consulting is highly preferred.
- **Fluent spoken English** with polished communication etiquette.
- Confident and comfortable speaking with **international clients**, especially across U.S. time zones.
- Understanding of jewelry terminology (Polki, Victorian, diamond clarity, emerald beads, etc.) — or willingness to learn quickly.
- **Tech-savvy and comfortable using CRM systems, digital lead management, WhatsApp, video calls, and task/work management tools.**:

- Warm, persuasive, and relationship-first personality with **natural sales intuition**.

**What We Offer**
- Competitive salary + **performance-based sales incentives**:

- Training in jewelry knowledge & communication approach
- Supportive, respectful, and growth-oriented work culture
- Opportunity to work with a global high-value clientele

Pay: ₹35,000.00 - ₹45,000.00 per month

**Benefits**:

- Flexible schedule

**Education**:

- Bachelor's (required)

**Experience**:

- Sales: 2 years (preferred)

**Language**:

- English (required)

Expected Start Date: 15/11/2025

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