Video Post Am

This is a remote position.

**What we’re looking for**:
We are looking for a video post-production manager who has professional experience in managing and streamlining a creative team while maintaining high-volume, high-quality output. This is an essential position for the company and so it is important to us that this position is a good fit for you as well. This position is ideal for someone who has both high standards of quality and the ability to orchestrate a team handling a diverse set of tasks. This individual should have familiarity with photo post-production workflows and verbal communication in English.

They demonstrate a strong alignment with our values. At Bizbox, we stay 'True North’ by practicing:

- An Open mind to always improving through coaching.
- On-time and accurate delivery.
- Kindness.
- Transparency; Accountable and humble, yet has the strength to communicate with their upline with conviction
- Always willing to go the extra mile for our colleagues and our customers. We bring a 'solutions' mindset to the table.
- Inspecting what we expect; Planning what we do, doing what we plan.

The Video Post Assistant Manager will be responsible for both team management and ensuring excellent workmanship through management of the team as well as team coaching and development. This individual is someone who orients to meeting targets without sacrificing customer quality. This position will be responsible for the video post-production team as well as reporting responsibly to senior management.

**Key Responsibilities**:

- Accountable for the video post-production team meeting or exceeding all required KPIs and targets
- Assist the Deputy manager to train and oversee workflow for the production team
- Manage employee resources including allocating and reallocating resources
- Adhering to the sequence, prioritize, and assign tasks to ensure deadlines are met
- Oversee supervisors quality control of all output of the video production team
- Develop and refine processes and procedures for the department
- Monitor department productivity to ensure targets are met
- Provide constructive feedback and coaching when needed
- Maintain organization for all team members to be properly and efficiently tracked in their productivity
- Other administrative tasks and projects as assigned by manager
- Train individuals on standards and operating procedures
- Be a conduit for the growth and success of post-production skills within the team

**PERFORMANCE GOALS / KPIs**
- Reporting
- 100% real-time updates in CRM for accurate reflection of team performance
- Daily Targets
- 100% Team Member target achievement. Supervision of diverse tasks including but not limited to:

- High Quality Original Video Editing Works
- Streamline media management, optimized for a work from home team
- Client specific edit requests through the video revision process
- Work with the management team to develop creative solutions

**SUPERVISOR/LEADERSHIP ESSENTIALS**
- Holder of this position agrees with the mission of the company and is excited to add value to its culture and goals.
- Fast, easy, accurate performance and service
- An accurate and up-to-date understanding of all systems, platforms, communication channels, and standard operating procedures (SOPs)
- Continuous improvement
- If it is needed and it doesn't exists, create a solution
- If you are unable to create a solution, escalate
- Organization, Planning, and Prioritizing capabilities
- Accountability as an expectation and standard based on published goals and deadlines
- Know the condition of your teammates
- who they are
- what they do
- who is cross trained

**HEROIC CUSTOMER SATISFACTION & SUPPORT**
- 5-Star Client Rating
- 100% Client Satisfaction
- Empower a successful user experience for our users
- Timely and Accurate

**UPHOLD SOP & BEST PRACTICES**

Team Monitoring
- Salesforce
- Manage teams use of Video Post Objects
- Video training modules
- Task Queues
- Editing records
- Cases
- Task dashboard
- Video Editing
- Awareness of trends and improvements in video post production workflows
- Implement best practice execution of video editing tasks through team of video editors
- Tested troubleshooting ability within video media

**EXPERIENCE AND EXECUTION ESSENTIALS**:

- 5+ years of video post production experience
- 3+ years of management experience and training
- Ability to think critically and resolve issues and challenges
- Fluent in English and the ability to communicate both verbally and in writing
- Have real work experience following creative direction with real deadlines and structure
- Have a professional track record of managing a team of editors
- Proficiency in organizational skill and time management
- Driven to be self-motivated, reliable, and responsible

EXPERIENCE AND EXECUTION NICE TO HAVES
- Familiarity with video codecs
- Familiarity with Adobe Creative Suite, Encoder and Premiere specifically