
Customer Service Assistant
1 week ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
**Customer Service Representative Responsibilities**:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
Qualifications: Graduate from any field
Excellent command over English and Hindi.
Experience: Minimum experience of 6 months in BPO
**Salary**: ₹23,000.00 per month
**Benefits**:
- Commuter assistance
Schedule:
- Rotational shift
Supplemental pay types:
- Joining bonus
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
**Speak with the employer**
+91 8320921346
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