Room Boy

1 day ago


Kochi Kerala, India THE AVENUE REGENT Full time

**Job Purpose**:
To ensure high standards of cleanliness, hygiene, and guest satisfaction by providing efficient and courteous housekeeping services in guest rooms and assigned hotel areas in line with four-star hotel standards.

**Key Responsibilities**:

- Clean, organize, and maintain guest rooms and bathrooms daily as per SOPs.
- Make beds, change linens, and replace towels and guest amenities.
- Dust furniture, vacuum carpets, mop floors, and clean windows/mirrors.
- Replenish minibar, bathroom supplies, and other in-room items.
- Handle guest laundry and shoe-shine requests promptly (if applicable).
- Ensure guest privacy, security, and confidentiality at all times.
- Respond to guest queries, complaints, and requests courteously and efficiently.
- Report maintenance issues, damaged items, or unusual guest behavior to the supervisor.
- Follow proper procedure for lost and found items.
- Maintain housekeeping trolley, linen supplies, and equipment in good condition.
- Support deep cleaning tasks and special housekeeping assignments.
- Coordinate with front office and maintenance teams when needed.
- Ensure adherence to hotel grooming, hygiene, and safety standards.

**Skills & Qualifications**:

- Minimum SSLC (10th Standard) pass; diploma in housekeeping preferred.
- 1-2 years of experience in a reputed hotel (preferred).
- Basic communication skills in English and local language.
- Physically fit, punctual, and well-groomed.
- Positive attitude, attention to detail, and guest service orientation.
- Ability to work in shifts, including weekends and holidays.

Pay: ₹10,000.00 - ₹16,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided

Work Location: In person


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