Gold Appraiser

**Business Development**:

- Achieving sales targets for gold loans by acquiring new customers and cross-selling to existing customers.
- Developing and implementing business strategies to increase revenue and market share.
- Assessing local market conditions to identify potential opportunities for new customer acquisition.
- **Branch Operations**:

- Managing daily branch operations, including customer service, sales, and collections.
- Ensuring smooth functioning of the branch, including cash management, vault security, and compliance with company policies.
- **Team Leadership**:

- Leading, training, and motivating the branch team to achieve high performance and customer satisfaction.
- Ensuring proper delegation of responsibilities and effective supervision of staff.
- **Compliance and Risk Management**:

- Ensuring adherence to all regulatory and compliance guidelines set by the regulator and the bank.
- Identifying, assessing, and mitigating risks associated with the branch's operations.
- **Customer Relationship Management**:

- Providing exceptional customer service and building strong customer relationships.
- Resolving customer queries and complaints and collecting feedback for continuous improvement.
- **Financial Performance**:

- Monitoring and improving branch profitability.
- Managing the book of business and increasing profitability.
- Ensuring timely renewals of loan cases and maintaining a low level of pending renewals.
- **Reporting and Audits**:

- Preparing reports on branch performance and other relevant data.
- Supporting branch audit teams and implementing corrective actions based on audit findings.

Pay: ₹21,190.62 - ₹40,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Work Location: In person