Graduate Trainee

JLL supports the Whole You, personally and professionally.

Graduate Trainee

**What this job involves**:
Project Management
An essential part of your role will involve managing design operations on projects, responding to stakeholder requests, project scoping, keeping stakeholders updated on project status & ensuring delivery within SLAs. Alongside, you will also interpret briefs, ensure complete details are there for the team to initiate work, and maintain reports and records of all invoices and billings. You will also be expected to flag & escalate issues on time & update the team issues log.

Relationship Building
The process of workflow coordination involves building strong relationships with requestors & stakeholders through active communication on projects, seeking queries, setting expectations early, and providing a smooth experience through the project delivery. You will have to liaison closely with the internal teams, facilitate kick-off calls on complex projects, and key milestones are documented.

Reporting
Managing operations requires visibility into the overall workflow across the teams. You will be working with data on the workflow management tool to help create daily, weekly, monthly & ad hoc reports for stakeholders and internal teams.

Creative Operations
You will be working on projects with various collaterals - Brochures, Flyers, Handbooks, Webpages, Infographics, Videos, etc.

You will be expected to have a sound understanding of design guidelines, principles, and scoping timelines. You will be liaising with the requestors to understand their creative requirements better. Managing projects independently will be a part of your role.

**Sounds like you? To apply, you need to have**:
Process & Data Orientation
Experience managing creative or digital operations in an agency or a service delivery set-up is a must. You need excellent organizational skills to plan, prioritize and deliver multiple projects throughout the day. Working with cross-functional teams, such as digital, design, etc., will be an added advantage. To succeed in the role, you must understand processes, follow them, and recommend improvements from time to time.

Attention to Detail & Great Communication
One of the primary responsibilities of the workflow coordinator will be to liaison between the functional teams and the stakeholders. It will involve sharing clear and concise communication through the request intake process, understanding briefs, aligning expectations with the teams and stakeholders, and collecting feedback. You will be expected to have excellent written & verbal communication skills to deliver projects.

Thinking design
You’ll be expected to have a fundamental understanding & of the differences between various design collaterals and the effort required for it. You will lead the execution of all Workfront design requests under JLL Business Services. Having worked in a set-up with creative operations is mandatory.

Microsoft Suite Expertise
This role would entail multiple tasks requiring you to be proficient in essential Microsoft software such as Word, Excel, and PowerPoint.

Time and Team Management
You will be working across tasks with a host of different teams, an experience with driving multiple tasks across time zones at the same time while ensuring all best practices are applied - you should be able to plan your time, bandwidth, and tasks efficiently and effectively.

**What we can do for you**:
At JLL, we ensure you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay, and benefits package.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valu