Technology Support Ii-unix, SQL, Python, Aws

3 days ago

Mumbai Maharashtra, India JPMorganChase Full time

**JOB DESCRIPTION**
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.

**Job responsibilities**
- Improve operational stability and availability through participation in problem management
- Monitor production environments for anomalies and address issues utilizing standard observability tools
- Assist in the escalation and communication of issues and solutions to the business and technology stakeholders

**Required qualifications, capabilities, and skills**
- 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
- Proficiency in one or more of the following: Microsoft Office, VPN, Virtual Machines, Remote Connectivity products, Security
- Knowledge of Linux OS with the ability to carry out root cause analysis
- Strong analytical and problem resolution skills.
- Hands on knowledge on Python, Shell, Datadog, Grafana, Dynatrace, AWS Cloud EKS,ECS, Redshift
- Expereince in SRE related automation and hands on SRE practices.
- Exposure to observability and monitoring tools and techniques
- Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework

**Preferred qualifications, capabilities, and skills**
- Knowledge of one or more general purpose programming languages or automation scripting

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