Back Office Executive

2 weeks ago

Kolkata, India ZORRRO DELIVERIES PRIVATE LIMITED Full time

**Job Title**: Back Office Executive

**Location**: Kolkata, India

**Company**: Zorrro Deliveries Private Limited

**About Zorrro**:
Zorrro is a rapidly growing technology-driven delivery and logistics company based in Kolkata. We specialize in connecting businesses and customers through efficient and reliable delivery services. Our mission is to provide exceptional customer experiences while empowering our delivery partners with flexible earning opportunities.

As a Back Office Executive at Zorrro, you will be at the heart of our operations, ensuring smooth administrative processes, customer support, sales support, recruitment activities, and general admin work. This versatile role requires a proactive and detail-oriented individual who can manage multiple tasks and contribute to the overall efficiency of our organization.

**Key Responsibilities**:
**Customer Support**:

- Respond to customer inquiries and resolve issues promptly and professionally.
- Maintain a high level of customer satisfaction through excellent service.
- Handle customer feedback and implement improvements to enhance the customer experience.

**Recruitment Support**:

- Collaborate with HR to ensure a seamless onboarding process for new hires.

**Sales Support**:

- Assist the sales team by generating leads, maintaining sales data, and coordinating sales-related activities.
- Prepare reports, presentations, and other documentation to support sales efforts.

**Admin and Documentation**:

- Assist in day-to-day administrative tasks, including data entry, filing, and document management.
- Prepare reports, presentations, and other documentation as required.
- Manage office supplies and ensure inventory is well-maintained.

**Data Management**:

- Maintain accurate and organized records of customer interactions, recruitment activities, sales support, and administrative tasks.
- Utilize company software and tools to manage and update data.

**Qualifications**:

- Bachelor's degree or equivalent experience in a relevant field.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Customer-focused with a passion for delivering exceptional service.
- Ability to work effectively in a team and collaborate with various departments.

**Benefits**:

- Competitive salary with opportunities for growth.
- Comprehensive training and development programs.
- A dynamic and collaborative work environment.
- A chance to contribute to the growth of a leading delivery and logistics company.

**How to Apply**:
**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹7,000.00 - ₹10,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Monday to Friday
- Rotational shift
- Weekend availability

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