Team Member
4 days ago
Job Summary:
As a Team Member at Cafe Coffee Day, you will be the face of our brand, responsible for delivering exceptional customer service, preparing and serving quality beverages and snacks, and maintaining a clean and welcoming cafe environment. You will work closely with your team to ensure a great customer experience and smooth daily operations.
Key Responsibilities:
- Greet and welcome customers in a friendly and professional manner.
- Take customer orders accurately and efficiently.
- Prepare and serve coffee, beverages, and food items as per Cafe Coffee Day standards.
- Ensure the quality and presentation of all served items meet company guidelines.
- Maintain cleanliness and hygiene of the café, including tables, counters, and equipment.
- Handle cash register and manage transactions responsibly.
- Restock supplies and inventory as needed.
- Assist in maintaining safety and sanitation standards.
- Work collaboratively with team members to meet daily sales targets and deliver excellent customer experiences.
- Address customer queries and complaints promptly and professionally.
- Follow all company policies and procedures.
**Requirements**:
- Previous experience in the food & beverage or retail industry is a plus but not mandatory.
- Passion for customer service and teamwork.
- Ability to work in a fast-paced environment.
- Good communication skills.
- Basic math skills for handling transactions.
- Flexible to work in shifts, including weekends and holidays.
- Positive attitude and willingness to learn.
**Benefits**:
- Competitive salary and incentives.
- Training and development opportunities.
- Friendly and supportive work environment.
- Employee discounts on Cafe Coffee Day products.
- Free Beverages
**Job Types**: Full-time, Part-time, Permanent, Fresher
Pay: ₹13,500.00 - ₹14,000.00 per month
Expected hours: 53 per week
**Benefits**:
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
- Weekend availability
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Work Location: In person
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