Telecaller - CRM

5 days ago

Jaipur Rajasthan, India Kogta Financial Full time

**Job ID - KFL0068**:
**Posting Date**:
01 March 2025

**Department**:
CRM

**Vertical**:
12

**Expercience**:
0-2 Years

**Location**:
DCM- Jaipur, Rajasthan, IN

**No. of Post**:
25

**We're Hiring Tele Caller Executive**

**Location**:**Jaipur
**Experience**:**0-2 Years

**Qualifications**:**Pursuing Graduate / Graduate / Postgraduate
**Languages Required**:**Proficiency in any two of the following - Gujarati, Marathi, Hindi, or English (one must be a regional language)

**About the Role**:
Kogta Financial is looking for a dynamic and customer-friendly Bilingual Tele Caller Executive to join our growing team. If you have excellent communication skills and a passion for customer service, this role is perfect for you

**Key Responsibilities**:

- Make outbound/inbound calls to potential and existing customers.
- Generate leads and contribute to business growth.
- Understand customer needs and provide appropriate solutions.
- Maintain professionalism and quality in service while achieving targets.
- Ensure smooth coordination with cross-functional teams.
- Escalate complex queries to the relevant department when necessary.
- Build strong customer relationships and enhance engagement.
- Participate in training programs to improve skills and performance.

**What We’re Looking For**:

- Prior experience in the financial industry will be an advantage.
- Strong listening and problem-solving skills.
- Ability to communicate fluently in Gujarati and Marathi (both preferred, but one regional language is mandatory).
- A positive, self-driven, and team-oriented attitude.
- Familiarity with CRM tools and customer engagement strategies.

**Why Join Us?**
- Competitive salary and performance-based incentives.
- Supportive and dynamic work environment.
- Opportunity to grow with one of the leading NBFCs.

**Recruiter Name**: Amar Singh

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