Telecaller

1 week ago


Jaipur Rajasthan, India JSB GLOBAL INFOTECH Full time

**Job Title: Telecaller**

**Location**: Mansarovar Jaipur

**Job Type**: Full-time / On site
**Department**: Sales / Customer Relationship

**Job Summary**:
**Key Responsibilities**:

- Make outbound calls to potential/existing customers to inform them about services.
- Handle inbound customer calls and resolve queries promptly and professionally.
- Maintain and update customer database with accurate information.
- Follow communication scripts and adhere to company policies.
- Generate leads and convert them into sales.
- Schedule appointments for sales or service teams.
- Meet daily/weekly/monthly call and conversion targets.
- Provide feedback on customer trends to team leads or management.

**Requirements**:

- **Education**: Bachelor’s degree preferred (Tech Knowledge)
- **Experience**: 0-2 years of experience as a telecaller, telesales, or in a similar role.
- Excellent verbal communication skills in [English, Hindi].
- Basic computer knowledge (MS Office, CRM tools, etc.).
- Ability to handle rejection and remain calm under pressure.
- Good listening skills and customer service orientation.

**Preferred Skills**:

- Previous experience in sales or customer service roles.
- Fluency in multiple languages.
- Strong interpersonal and negotiation skills.

**Working Hours**:
9:00 AM - 6:00 PM, 10:00 AM-6:00 PM (Monday to friday)

**How to Apply**:
**Job Types**: Full-time, Permanent, Fresher

Pay: ₹8,086.00 - ₹25,741.14 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

**Language**:

- Hindi (required)
- English (required)

Work Location: In person



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