Tele Caller Executive

4 days ago

Kalyan, India Expert's Trading Institute Full time

**We are seeking a motivated and enthusiastic Tele caller to join our team.**

**Key Responsibilities**:

- Make outbound calls to potential and existing customers to promote products/services.
- Handle inbound calls and respond to customer inquiries in a timely and professional manner.
- Provide detailed information about products/services and answer any questions customers may have.
- Maintain a high level of product knowledge and stay updated on new products/services.
- Follow up on leads and prospects to convert them into customers.
- Record customer information accurately and update the CRM system with call details.
- Achieve daily, weekly, and monthly targets for call volume and sales.
- Handle customer complaints and provide appropriate solutions to ensure customer satisfaction.
- Collaborate with team members to improve sales techniques and achieve collective goals.
- Participate in training sessions and team meetings to enhance skills and knowledge.

**Qualifications and Skills**:

- High school diploma or equivalent; college degree preferred.
- Proven experience as a Tele caller or in a similar sales/customer service role.
- Experience minimum of 6 months. (_Fresher's can also Apply_)
- Excellent verbal communication skills in Marathi, Hindi & English.
- Strong interpersonal skills and ability to build rapport with customers.
- Ability to handle rejection and remain positive during difficult calls.
- Good organizational skills and attention to detail.
- Ability to work independently as well as part of a team.
- Goal-oriented with a passion for sales and customer service.

**Benefits**:

- Cash Reward
- Monthly Incentive based on Your Performance.
- Performance Bonus
- Career Growth
- Travel Allowance

**For More details Call Hr Monika**
** 9920321100
Pay: ₹23,000.00 - ₹36,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Work Location: In person

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