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Order Punching

2 weeks ago

Mumbai Maharashtra, India Mantras2Success consultants Full time

Opening: 6 Nos.

Job ID: 77621

Employment Type: Full Time

Reference:
Work Experience: 2.0 Year(s) To 6.0 Year(s)

CTC Salary: 4.00 LPA TO 8.50 LPA

Function: ITES / BPO / KPO / Customer Service / Operations

Industry: Internet/Ecommerce

Qualification: Any - Any Graduation

**Location**:

- Mumbai
**Key Responsibilities**:

- Work extensively on the data punching process.
- Follows SOP or manager's instructions and ensures tasks are quality compliant.
- Indulge in exhaustive validations of incoming invoices and make outgoing invoices as per the defined SOP.
- Contributes to process improvement ideas.
- Responsible for timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and SLA.
- Proactively raises issues/alarms to manager or stakeholders.
- Maintains records of day-to-day work by updating trackers or workflow tools.
- Meets predetermined and assigned productivity targets and quality standards.

**Desired Profile / Criteria / Skills**:
**Basic Qualifications**:

- Education qualification - Graduate
- Proficient in - English
- Good communication skills - ability to communicate with internal/external stakeholders clearly and concisely
- Should have at least two years of work experience working in the data-punching and validation department
- Should be well versed with MS Excel tool - Fungible to transition within work types, flexible to staggered week offs
- Demonstrate flexibility to work overtime hours as per business requirement
- Strong learning ability

**Preferred Qualifications**:

- Experience in B2B industry/ E-commerce is a plus
- Exposure to SalesForce or other popular CRM tool is a plus

**Offered Benefits / Facilities**:
**Benefits**:

- **5 days Working**:

- **Medical Allowances**

**Key Skills**:

- Order Punching
- Validation
- Record Keeping
- Data Accuracy
- Sop Adherence
- Process Improvement
- Stakeholder Communication
- Issue Resolution

**Company Profile**:
The company is a world-renowned $13 billion conglomerate with presence across various sectors: Steel, Energy, Minerals, Port & Infrastructure, Cement, Ventures & Paints across India, the US, South America & Africa.
Leveraging their extensive distribution network & supply chain mgmt. exp, they bring to India their B2B Ecommerce -.
This is a growth oriented tech company that is building the most preferred - stop, omni-channel & integrated tech-led offering for MSMEs, Individual Home Builders (IHBs) & turn-key construction contractors.
Key Clients:
MSMEs: Manufacturing business that require steel for industrial use.
Independent Home Builders (IHB's): Those who build residential properties on their own land (may not be an enterprise).
Independent Customers: Builders, who develop properties for personal end use.
Influencers: This group consists of masons, contractors, architects, fabricators, interior designers etc.